Harbor Health Co-op · Feb – Aug 2023
Harbor Health
A patient-first booking and records app for a network of community clinics.
Overview
Harbor serves 14 community clinics across the Pacific Northwest. We replaced a fragmented portal with a single calm interface for booking, records, and messaging — built with accessibility as the baseline, not an afterthought.
Responsibilities
- Led discovery interviews with patients and clinicians
- Designed the booking, records, and messaging surfaces
- Documented WCAG 2.2 AA patterns for the team